Last updated: January 1, 2026

Terms and Conditions 8id – Complete Platform Usage Guide

This document outlines the rules and conditions that apply when you use 8id's services. Please read carefully before registering or using our platform.


Summary Key Points

Before reading the full document, here are six key points every 8id user should understand.

Minimum Age 18

The 8id platform is exclusively for users aged 18 and above. All accounts will be verified, and any account found to belong to an underage user will be permanently closed.

One Account per User

Each user may only hold one active account. Owning multiple accounts is a serious violation that may result in account closure and balance freezing.

Bonuses Are Subject to Wagering Requirements

All bonuses and promotions at 8id are subject to wagering requirements that must be met before any winnings derived from the bonus can be withdrawn.

Withdrawal to Own Name

Withdrawals are only processed to a bank account or digital wallet registered in the verified user's own name. Transfers to third parties are not permitted.

Fraudulent Activity Is Prohibited

System manipulation, use of bots, or unauthorized cooperation between accounts is a serious violation. 8id reserves the right to freeze accounts and confiscate balances without notice.

Responsible Gaming

8id provides self-restriction tools that can be activated at any time. Users who need support regarding their gaming habits are welcome to contact our support team.


Important Notice: By registering and using 8id's services, you are deemed to have read, understood, and agreed to all Terms and Conditions set out in this document. If you disagree with any point, please discontinue use of the platform and contact our support team.
Article 1

General Terms

This Terms and Conditions document ("Agreement") is a legally binding contract between you as the user ("User") and 8id ("Company", "we") operating the online entertainment platform at 8id.plus. This agreement applies to all services, features, content, and applications provided by 8id.

By accessing, registering, or using 8id's services in any form — including via the website, mobile app, or any other platform operated by 8id — you confirm that you have read, understood, and agreed to be bound by all terms in this document and all policies referenced within it.

Scope of Services

8id services include, but are not limited to:

  • Online casino games including slots, card tables, and roulette
  • Live Casino with real dealers via real-time video streaming
  • Sports and esports betting
  • Promotions, bonuses, and loyalty programs
  • Customer support services
  • Mobile app for Android and iOS
8id services are intended for users residing in jurisdictions where use of this platform is legally permitted. Users are solely responsible for ensuring that their use of 8id services complies with the regulations applicable in their jurisdiction.
Article 2

Registration & Account Requirements

To fully use 8id services, you are required to register and create an account. The registration process requires certain conditions that must be met and complied with at all times while the account remains active.

Age Requirements

Users must be at least 18 years old at the time of registration and throughout use of the services. 8id enforces a strict age verification process. Any account found to have been registered or used by an individual below the minimum age will be permanently closed, and any remaining balance will be refunded after applicable administrative fees are deducted.

One Account per User

Each user is only permitted to own and operate one (1) active account on 8id. Creating a second, third, or additional account — whether using the same identity or a different one — is a serious violation that may result in:

  • Closure of all associated accounts without notice
  • Freezing of all balances across those accounts
  • Cancellation of all bonuses and Wins earned
  • Permanent ban from the 8id platform

Account Confidentiality Obligations

You are fully responsible for the security of your account credentials (username and password). Never share your login information with anyone, including family members. 8id will never ask for your password via email, phone, or live chat.

Enable two-factor authentication (2FA) in your account settings for an extra layer of security. This feature is available free of charge to all 8id users and is strongly recommended.
Article 3

Identity Verification (KYC)

As a platform operating to the highest industry compliance standards, 8id enforces Know Your Customer (KYC) procedures that all users are required to complete. Identity verification is more than a formality — it is a protective mechanism that safeguards your account and the integrity of the platform as a whole.

Required Documents

  • National ID or Passport — a valid government-issued photo ID document
  • Proof of Address — a utility bill, bank statement, or other official document showing your name and address (no older than 3 months)
  • Payment Documents — verification of the deposit method used (if required)

Verification Process and Timeline

Submitted KYC documents will be processed within 1–3 business days. You will receive notifications via email and in-app regarding your verification status. While verification is in progress, withdrawal functionality may be limited, but you can still enjoy all gaming services.

Important: Accounts that have not completed KYC verification cannot make withdrawals above a certain limit. 8id reserves the right to request re-verification at any time if deemed necessary for account security.
Article 4

Deposits, Withdrawals & Financial Transactions

Available Payment Methods

8id supports a variety of payment methods commonly used in Indonesia, including:

  • Bank transfer (BCA, Mandiri, BNI, BRI, CIMB, and others)
  • Digital wallets: DANA, OVO, GoPay, ShopeePay
  • QRIS (Quick Response Code Indonesian Standard)

Deposit Terms

  • Minimum deposit: Rp 10,000 (depending on the payment method)
  • Deposits may only be made from an account or bank account registered in your own name
  • Third-party funds are not accepted and will be returned minus the transfer fee
  • 8id is not responsible for delays caused by issues on the part of banks or digital wallet providers

Withdrawal Terms

  • Minimum withdrawal: Rp 50,000
  • Withdrawals are only processed to a bank account or digital wallet matching the verified 8id account holder's name
  • Withdrawal processing time: 1–3 minutes for digital wallets; 1–24 hours for bank transfers (depending on clearing schedule)
  • 8id reserves the right to request additional supporting documents before processing large withdrawals
  • Bonus balances that have not met the wagering requirements cannot be withdrawn
Method Min. Deposit Min. Withdrawal Processing Time
Bank Transfer Rp 25.000 Rp 100.000 1–24 hours
DANA / OVO Rp 10.000 Rp 50.000 1–3 minutes
GoPay Rp 10.000 Rp 50.000 1–3 minutes
ShopeePay Rp 10.000 Rp 50.000 1–3 minutes
QRIS Rp 10.000 Rp 50.000 Instant
Article 5

Bonuses & Promotions

8id regularly offers a variety of bonuses and promotions to both new and existing users. Each bonus is subject to specific terms and conditions announced alongside the promotion. The following general terms apply to all bonus types unless otherwise stated.

Wagering Requirements

All received bonuses must meet the wagering requirements before any winnings generated from those bonuses can be withdrawn. Wagering requirements are expressed as a multiple of the bonus value (e.g., a 30x wagering requirement means a Rp 100.000 bonus must be wagered to a total of Rp 3.000.000 before withdrawal is permitted).

  • Welcome bonus: 25x–35x wagering (depending on the active promotion)
  • Weekly reload bonus: 15x–25x wagering
  • Cashback: 1x wagering (generally with no additional requirements)
  • Free spins: winnings from free spins generally carry a 20x–40x wagering requirement

General Bonus Terms

  • One user, one bonus per promotion — unless otherwise stated
  • Bonuses cannot be transferred between accounts
  • 8id reserves the right to void bonuses if abuse or manipulation is detected
  • Bonuses are generally valid for 7–30 days from the date received, subject to each promotion's specific terms
  • 8id reserves the right to modify, suspend, or cancel promotions at any time without prior notice
Always check the specific terms and conditions on the promotion page before claiming a bonus. If you have any questions, the 8id support team is ready to assist via live chat.
Article 6

Game Rules & Fairness

All games available on 8id are provided by officially licensed providers and have been independently audited by trusted certification bodies. Specific rules for each game are available on the individual game pages within the platform.

Fairness & RTP

The Return to Player (RTP) values listed for each game are the results of official audits by independent bodies. 8id does not modify the RTP or game logic of any provider. All game outcomes — whether from a random number generator (RNG) or a live dealer — are independent and cannot be influenced by users or the platform.

Game Result Disputes

If there is a dispute regarding game results, users may submit a complaint through the 8id support team within 72 hours of the incident. We will investigate and respond within 5 business days. 8id's decision following the investigation is final unless there is strong evidence of a technical error from the system.

Article 7

Prohibited User Conduct

To maintain platform integrity and fairness for all users, 8id enforces a strict prohibition on various forms of unethical or unauthorized conduct. Violations of these terms may result in disciplinary action up to and including permanent account closure.

Strictly Prohibited Actions

  • Using bots, automated scripts, or third-party software to play or manipulate outcomes
  • Creating fake accounts or using another person's identity
  • Collusion between players to manipulate game outcomes
  • Organized bonus abuse ("bonus hunting")
  • Money laundering or using the platform for illegal financial purposes
  • Making a deposit from a bank account not registered in your own name
  • Using a VPN to conceal your actual location
  • Spreading harmful content, spam, or hate speech in the platform's chat or communication features
Warning: 8id employs an advanced fraud detection system that operates 24/7. Suspicious activity is automatically flagged for manual investigation. Actions proven to violate these terms will result in permanent account closure and full balance forfeiture with no right of appeal.
Article 8

Privacy & Data Protection

Protecting users' personal data is 8id's top priority. We collect, process, and store personal data in accordance with the provisions set out in Privacy Policy ours, which forms an inseparable part of these Terms and Conditions.

The data you provide to 8id — including identity information, contact details, transaction history, and device information — is used solely for service operations, account verification, fraud prevention, and improving user experience. 8id does not sell users' personal data to any third party.

All data transmissions between your device and 8id servers are protected by 256-bit SSL encryption. Data is stored on secure servers with multi-layered access controls and continuous monitoring. For full details on how we manage your data, please read 8id Privacy Policy.

Article 9

Limitation of Liability

8id provides its services "as is" and does not guarantee that the services will always be available without interruption, free from errors, or will meet specific user expectations. To the extent permitted by applicable law, 8id is not liable for:

  • Financial losses arising from gaming or betting activity
  • Service disruptions caused by system maintenance, natural disasters, or events beyond 8id's control
  • Losses resulting from unauthorized access to a user account caused by the user's own negligence
  • Third-party content or services that may be accessible through the 8id platform
  • Transaction delays caused by the bank or payment service provider

8id's total liability to users under any circumstances shall not exceed the amount deposited by the user in the 30 days prior to the event giving rise to the claim.

Article 10

Account Closure & Blocking

Closure by User

Users may close their account at any time by contacting the 8id support team via live chat or email. Any remaining active balance (excluding bonus balance that has not met wagering requirements) will be returned to the original payment method after identity verification.

Closure by 8id

8id reserves the right to suspend or close a user's account without prior notice under the following circumstances:

  • Violation of these Terms and Conditions
  • Detection of fraudulent activity, system manipulation, or money laundering
  • Providing false information during registration or verification
  • Requests from authorized legal authorities
  • Accounts that have been inactive for more than 12 consecutive months
Accounts inactive for 12 months will be subject to an account maintenance fee of Rp 50,000/month until the balance is depleted or the account is reactivated. Users will be notified before this policy takes effect.
Article 11

Responsible Gaming

8id believes that digital entertainment should always take place within a healthy and controlled context. We provide a range of tools you can use independently to manage your gaming activity.

Available Self-Restriction Tools

  • Deposit Limit — set daily, weekly, or monthly deposit limits
  • Bet Limit — limit the maximum bet amount per session
  • Loss Limit — automatically stop play when losses reach the limit you have set
  • Play Sessions — set reminders or time limits per play session
  • Account Cooling-Off — temporarily suspend your account for 24 hours up to 6 months
  • Self-Exclusion — long-term account closure for users who need an extended break

All of the above features can be activated through the Account Settings menu or by contacting our support team. If you or someone you know needs help with gaming habits, visit the Responsible Gaming for further information and resources.

There is nothing wrong with asking for help. The 8id support team is trained to respond to responsible gaming inquiries with empathy and without judgment. You are not alone.
Article 12

Changes to Terms and Conditions

8id reserves the right to modify, update, or revise these Terms and Conditions at any time. Material changes will be communicated to users via:

  • Email notification sent to the address registered on your account
  • In-app notification the next time you log in to the platform
  • Announcement on the 8id homepage

Changes will take effect 14 days after the official announcement, unless the changes are urgent due to legal or security reasons — in which case they may take effect immediately. Continued use of 8id services after the effective date of any changes constitutes your acceptance of the updated terms.

If you disagree with any changes made, you have the right to close your account and withdraw your full active balance before the changes take effect. Contact the 8id support team to initiate this process.

The latest version of these Terms and Conditions is always available on the 8id.plus/terms-conditions. The last updated date is always displayed at the top of this document.

Ready to Accept the 8id Terms and Conditions?

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By registering, you agree to the Terms and Conditions and Privacy Policy 8id. For users aged 18 and above only.

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